Support Center

TV Rescan

Last Updated: Jun 07, 2018 02:18PM PDT

How do I rescan my TV?

Often problems with TV reception can be resolved by performing a "double re-scan" (also called a dead rescan or a complete rescan).

Essentially your tuner has duplicate information for OPB channels, and even after performing a new scan it's still confused where to actually locate OPB. A double re-scan wipes the memory of the tuner, basically resetting the system. Here are the steps:
   1. Disconnect the antenna from the back.
   2. Rescan without the antenna connected.
   3. Unplug the converter box or digital TV for at least one minute.
   4. Reconnect the antenna; plug the converter box or TV back in.
   5. Rescan the converter box or digital TV one more time.

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